The Oxford Advanced Management Programme

Introduction

This 10-day seminar is designed to provide practising or potential leaders with the knowledge and skills required by the role. The programme enables leaders to critically explore the key idea that the most important function of a leader is to help their people move through the stages of team development.

At the same time, this seminar is also designed for practising or aspiring managers to consider the skills and competencies required as a competent manager at all levels in the organisation and to begin the process of developing the necessary skills.

In this seminar you will focused on how to:

• Communicate effectively throughout the organisation
• Balance the conflicting priorities of your role
• Solve problems and make decisions in a structured way
• Adapt your leadership style to the situation
• Achieve results through your team

Seminar Objectives

By the end of this seminar delegates will be able to:

• Understand the wide range of skills required of the leader
• Build confidence and ability in leadership skills
• Understand the impact of change on teams
• Generate a strategy for improvement of these key skills in each team member through coaching and mentoring
• Develop their understanding of the skills and competencies required by the competent manager
• Consider the role of negotiation, influencing and persuasion for the competent manager

Training Methodology

The seminar is based on a combination of interactive activities - group and individual exercises, case studies, and discussions - along with formal delivery of the latest theory and thinking.

The environment will be a supportive one in which individuals with varying degrees of experience will be encouraged to share the approaches they currently use as well as try out new ones that they encounter on the seminar. The seminar leader will be on hand to answer any questions a delegate may have and to act as a facilitator for building and applying new approaches.

We aim for this to be an enjoyable as well as a learning experience and feel that the mix of style and learning techniques will prove valuable to those that attend.

Organisational Impact

• Understand the link between values and behaviour standards in their teams and staff.
• Exposure and practice techniques in competencies which are essential in the role of an effective leader.
• See the benefit of integrating such competencies to provide a proactive support to their managers within an organisation.

Personal Impact

• Develop a culture of continuous sustainable development through the ability to analyse their leadership style and their impact on the team.
• Embed positive behavioural change in the minds of leaders that will bring increased productivity and performance.
• Gain improved confidence and will gain an understanding of how leadership qualities can be transposed to new tasks and new teams.
• Learn how to performance manage teams and individuals
• Develop an understanding of different approaches to management, including leadership styles

Who should attend?

• Any professionals who need to address leadership topics. It is also highly suitable for those current leaders who do not exploit their personal skills as much as their organisations would like them to, and those who would like to achieve a breakthrough in their personal skills.

• All professionals in all functional areas of the organisation. It will benefit anyone who wishes to consolidate their management experience. This may also be relevant to those who are aspiring to a management position.

Seminar Outline

Day 1: Achieving Excellence in Leadership Issues

• Foundations of Self-Transformation
• Understanding the key roles and responsibilities for the effective leader
• Transformational Leadership
• Identifying and developing the key skills required as a leader
• Leadership styles and their effect on the team
• Situational Leadership
• JoHari’s Window
• Understanding the difference between leadership and management

Day 2: Excellence in Communication

• SWOT Analysis
• Understanding the principles of excellent communication
• The Communication Channels
• Active Listening
• Communication Cycle & Filters
• Identifying and Overcoming your communication problems
• Questioning Skills
• Coaching
• Leadership Beliefs

Day 3: Time Management, Problem Solving and Decision Making

• Making the best use of your time
• Setting and maintaining priorities
• Understanding the difference between urgent and important
• Identifying your key time stealers
• Making the Pareto Principle work for you
• A structured approach to problem solving
• Identifying the influences on decisions you make
• Selecting and evaluating options
• Creativity and problem solving

Day 4: Understanding and Influencing Behaviour

• Understanding why we behave as we do
• Personality profiling
• Different types of motivation
• Different forms of behaviour
• Using our behaviour to persuade and influence others
• Dealing with difficult behaviour in others
• The 7 Step Creative Process
• Developing a negotiation style

Day 5: Managing People to Achieve Results

• Maslow's - Hierarchy of Needs
• Frederick Herzberg – Hygiene Factors And Motivation
• Is Money a Motivator?
• Managing Conflict
• Using delegation & empowerment effectively
• Coaching and Developing Others
• The role of coaching & mentoring
• How to Give Feedback

Day 6: Seminar introduction and objectives

• Reviewing the role of the competent manager
• Identifying the skills and competencies required by the role
• Understanding how management has to adapt to culture
• The new business reality and is impact on managers
• Building a professional development plan
• Creating business culture within out team
• Creating minimum behavioural standards
• Risk, reward, and motivation

Day 7: Establishing the difference between management and leadership

• Reviewing alternative approaches to management
• Establishing your own leadership and management style
• Identifying the impact your leadership and management style has on your team
• Learning that personality styles and assigning responsibility are linked
• Understanding the mindset of your staff
• How to run effective team meetings
• How to hold  performance improvement meeting
• Time management

Day 8: Understanding the performance management cycle

• Identifying and agreeing individual and team objectives
• Ensuring everything is in place for excellent performance
• Monitoring performance
• Reviewing performance and giving feedback
• Effective questioning techniques
• Silent coaching to improve individual performance
• Listening a managers greatest weapon
• 4 quadrant model of motivation

Day 9: Identifying stages of team development

• Understanding the difference between a group and a team
• Different team roles and their contribution to a successful team
• Identifying and planning effective team development
• How to present our ideas  to the team
• Communication tools for managers
• The relationship bank account
• Deposits and withdrawals
• Creating a culture of recognition
• The recognition formula

Day 10: Negotiation styles and when they might be appropriate

• Influencing your line manager, colleagues and customer
• Identifying appropriate opportunities and strategies for persuasion.
• Negotiation secrets to help you win
• Letting the other person Save  face
• Case study of elite negotiators
• Continuing development schedule
• Readers are leaders