Introduction

This seminar is designed to provide practising or potential leaders with the knowledge and skills required by the role. In this seminar you will learn how to:

• Communicate effectively throughout the organisation
• Balance the conflicting priorities of your role
• Solve problems and make decisions in a structured way
• Adapt your leadership style to the situation
• Achieve results through your team

Objectives

• To understand the wide range of skills required of the leader
• To develop further the individuals key skills
• To build confidence and ability in leadership skills
• To understand the impact of change on teams
• To develop communication skills
• To generate a strategy for improvement of these key skills in each team member through coaching and mentoring

Who should attend?

This seminar is suitable for any professionals who need to address leadership topics. It is also highly suitable for those current leaders who do not exploit their personal skills as much as their organisations would like them to, and those who would like to achieve a breakthrough in their personal skills.

Seminar Outline

Achieving Excellence in Leadership Issues

• Understanding the key roles and responsibilities for the effective leader
• Identifying and developing the key skills required as a leader
• Leadership styles and their effect on the team
• Situational Leadership
• Understanding the difference between leadership and management

Excellence in Communication

• Understanding the principles of excellent communication
• Active Listening
• Identifying and Overcoming your communication problems

Excellent Time Management and Prioritisation

• Where does the time go?
• Making the best use of your time
• Setting and maintaining priorities
• Understanding the difference between urgent and important
• Identifying your key time stealers
• Making the Pareto Principle work for you

Problem Solving and Decision Making

• Tools and Techniques
• A structured approach to problem solving
• Identifying the influences on decisions you make
• Cause and effect
• Selecting and evaluating options
• Creativity and problem solving

Managing Change

• Planning for change
• Implementing change
• Managing change
• Force Field analysis

Understanding and Influencing Behaviour

• Understanding why we behave as we do
• Different forms of behaviour
• Using our behaviour to persuade and influence others
• Dealing with difficult behaviour in others
• Developing a negotiation style

Managing People To Achieve Results

• Managing Conflicting
• Motivation
• Using delegation & empowerment effectively
• The role of coaching & mentoring

Oxford Management Centre
John Eccles House
Robert Robinson Ave
Oxford Science Park
Oxford
OX4 4GP
United Kingdom

Tel: +44 1865 338088

Fax: +44 1865 338100

email info@oxford-management.com