Introduction

People are your greatest and most expensive asset. So to get the most out of people we need to keep them motivated. Sadly most managers get this wrong, because they try and directly motivate their staff as a team. Here’s the problem. You can’t motivate a team of people, all in the same way! You can’t take a horse to water and make it drink. People motivate themselves. You can, however, affect what a person might be motivated to do. As Executives, Managers, Supervisors and Team Leaders; we have to create an environment that’s conducive to people wanting to motivate themselves; to perform. To complicate matters more; all people are different. They’re all motivated for different reasons. People are motivated to do things for their own reasons. It’s our job as leaders, to find out what those different reasons are and create that motivational environment. Sadly, without understanding about different behaviours, most leaders will only lead with their own behavioural style, creating friction with many of the people they are managing.

In this seminar you will learn:

• How you can affect the motivation of your people for improved performance.
• How to massively improve your leadership skills.
• How you can find out how your team like to be communicated with.
• How you can find out how your team don’t like to be communicated with.
• How to communicate with people who have different behaviours to you.
• How you perceive yourself in your behaviour and how other people perceive you.
• How you like to be motivated, or the requirements you need to motivate yourself.
• How other behaviours, not like you, like to be motivated.
• How you like to be managed.
• How other behaviours, not like you, like to be managed.
• The emotions of the different behaviours, for different people.
• How you solve problems.
• How others, not like you, solve their problems, which may presently irritate you.
• How you influence people.
• How others influence people, in a way you don’t like.
• How you handle pace, regarding change.
• How others handle pace, in a way that frustrates you.
• How you follow rules and procedures.
• How others follow rules and procedures, which may infuriate you.

Who Should Attend?

Any professionals who need to motivate their team to achieve outstanding performance.

Objectives - Participants attending the seminar will:

• Understand the psychology of motivation.
• Recognise your own behavioural style, both natural and adapted.
• Recognise the behavioural style of others, who are not like you.
• Develop the skills of being able to adapt to other behaviours.
• Learn how to create a motivational environment, for different behaviours.
• Discover a variety of communication styles to effectively cope with different situations
• Communicate far more effectively.
• Create much better results from team meetings.
• Learn BODY LANGUAGE from one of the world’s leading experts.
• Learn what motivates and de-motivates different behavioural types.
• Recognise what different behavioural types do, under pressure.
• Learn about emotional intelligence; their own, and that of others, and how to be in control.
• Learn the benefit of behaviour for recruitment.
• Create a Plan of Action to implement in their organisation

Training Methodology

Participants will learn by active participation during the seminar through the use of exercises, questionnaires, syndicate and group discussion and discussions on "real life" issues in their organisations.

Organisational Impact

Motivated staff performs at their best, which leads to increased production, increased sales, reduction in errors, reduced costs, improvement in margins with better bottom line profits.

Personal Impact

To understand others, you must first understand yourself. Understanding your behaviour and what motivates you, allows you to influence your own motivational needs. This allows you to become happier in both your work and personal environment. Being able to keep the team motivated, means less stress for you, and personal recognition for your achievement.

Competencies Emphasised

• Better communication skills to give you more control.
• Behavioural analysis skills to identify other behaviours and adapt, to be liked more
• Body language to enable you to read other people’s thoughts from their gestures.
• Conflict resolution to reduce conflict and reduce stress.
• Emotional intelligence.
• Leadership skills.

Summary

All delegates will get their own personal behavioural analysis report with many pages of accurate information about their behaviour, which will be accessed from the internet, prior to the workshop, and worked from in the seminar.

We concentrate on the skills required to lead, communicate with and motivate staff. All participants will return to their organisations with an armoury of new skills, having a completely different view of the way they handle people, with enhanced leadership skills and greater emotional intelligence

Seminar Outline

Day 1 – Understanding Behaviour and Motivation

• What is motivation?
• What motivates people?
• The benefits of understanding behaviour.
• Editing your behavioural report to make it more accurate.
• Knowing and understanding your own behavioural style.

Day 2 – Understanding Behaviour (continued)

• Your natural and adapted style.
• Behavioural styles of others, not like you.
• Keys to how you like to be managed.
• Recognising how better to manage and motivate others with different behaviours.
• Recognising the behavioural style of your work colleagues and friends.
• Understanding what you’ve been doing wrong in your leadership and communication.
• Learn how different behaviours determine how a person will do a job.
• Recognising different behaviours from the words that they use.
• Adapting to other behavioural types, for greater appreciation, communication and understanding.
• Understanding that 36% of your most effective leadership, is emotional intelligence.

Day 3 – Body Language

• What is body language?
• How to accurately read body language.
• Understanding people’s thoughts, from their gestures, movements, posture, distances, angles and posture.
• How reading body language, will help you recognise behaviour and de-motivation.
• Different degrees of body language for different behaviours in the hands, the stance, and the way people walk.
• How to use your own body language, to lead and motivate more effectively.

Day 4 – Motivating the Team

• Individual exercise on motivation.
• Group exercises on behaviours.
• Abraham Maslow’s hierarchy of needs.
• Differing motivational needs of men and women.
• The 6 most powerful potential motivators.
• Keep your good staff motivated…and keep your good staff.
• 15 things to say to make people feel good.
• Incentives to inspire people into action.

Day 5 – Motivating with a Positive Mental Attitude

• Negativity and where it comes from.
• How negativity de-motives people.
• Acquiring a positive mental attitude.
• Laughter is the best medicine.
• To motivate others… first you have to motivate yourself.

Oxford Management Centre
John Eccles House
Robert Robinson Ave
Oxford Science Park
Oxford
OX4 4GP
United Kingdom

Tel: +44 1865 338088

Fax: +44 1865 338100

email info@oxford-management.com