A properly designed and effective performance management process will require a range of techniques including agreeing objectives, reviewing and monitoring performance, giving feedback, coaching, training and development and reward and of seminar, appraisal itself. The seminar will demonstrate how these techniques link to the role of HR and the role of the line-manager.
This seminar is focused on both the theoretical and the practical. There will be a practical skills workshop conducted each day where what has been learned will be put into practice.
- How to design and introduce an effective performance management scheme
- The skills that managers, supervisors and team leaders need to be effective in performance management
- Making performance appraisal work in a multi-cultural environment
- Managing and improving poor performance
- Maintaining good performance – the psychology of positive reinforcement
- Advanced performance management
By the end of this seminar participants will be able to:
- Understand performance management in a multi-cultural environment
- Describe the purposes of performance management, from an organisational point of view
- Describe the purposes of performance management from an individual’s point of view
- Demonstrate the skills involved in each of the four steps of performance management
- Describe best practice in assisting with employee work-performance problems
- Make the links between performance management and corporate strategy
The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback. Each day of the seminar will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.
- Managerial performance will be improved
- Add value to the department and the organisation as a whole.
- The engagement of employees with the organisation will improved
- Staff committed to building a high performance organisation
- Behaviour will be aligned with an organisation’s cultural values
- Participants are encouraged to take new ideas and strategies back to their workplace for discussion with their managers.
- Will enable participants to implement effective performance management
- Improved confidence and self assurance in dealing with performance issues
- A greater understanding of how to make a performance appraisal a positive and motivating influence
- Will enable participants to apply best practice in discipline and performance improvement planning
- A greater awareness of own beliefs and limitations related to employee performance
- Will enable participants to positively influence high performance
Who Should Attend?
- All Line Managers and Professionals
- Team Leaders
- Supervisors who are or will be responsible for the use and application of performance management and appraisal techniques
- HR; ER or Personnel Staff
- Training Officers
Day 1 - Introduction to Performance Management
The psychological contract an exercise
Day 2 - Performance management: Setting Objectives
Day 3 - Performance management: Key Performance Indicators (KPIs)
Day 4 - Performance management – Managing Performance
Day 5 - Giving and Receiving Feedback and Coaching