2009 Public Relations Seminars 4 - 8 January Beyond Customer Service Dubai 3 - 7 May Beyond Customer Service Dubai 24 - 28 May Customer Service Strategy Dubai 6 - 10 July Customer Focused Management Geneva 12 - 16 July Achieving Excellence in Customer Service - Providing a Quality Service Dubai 25 - 29 October Beyond Customer Service Dubai 1 - 5 November Customer Service Strategy Dubai 13 - 17 December Achieving Excellence in Customer Service - Providing a Quality Service Dubai 14 - 18 December Customer Focused Management Milan

SUBJECT AREAS All Seminars Administration Health & Safety IT & Networking Purchasing & Materials Management & Leadership Finance & Budgeting Human Resources & Training Project Management, Contract & Procurement Public Relations Sales & Marketing 2009 Seminars   SEMINAR LOCATIONS Amsterdam Dubai Kuala Lumpur London Marbella Milan Prague