2010 Public Relations Seminars 7 - 11 November Beyond Customer Service: Building a Customer Centric Organisation Dubai 6 - 10 December Customer Focussed Management London 12 - 16 December Achieving Excellence in Customer Service - Providing a Quality Service Dubai 26 - 30 December Planning and Managing PR Campaigns Dubai

SUBJECT AREAS Administration Contracts Management Electrical Engineering Finance & Budgeting Health & Safety Human Resources & Training Instrumentation & Process IT & Networking Maintenance Engineering Management & Leadership Mechanical Engineering Project Management Purchasing & Materials Oil & Gas Public Relations Sales & Marketing All Seminars 2010 All Seminars 2011   SEMINAR LOCATIONS Amman Amsterdam California Dubai Geneva Kuala Lumpur London Marbella Milan Oman Paris Prague